RapidSatellite
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Founded in 1999, Rapid Satellite is one of the nation’s largest retailers of DIRECTV satellite TV and DIRECWAY satellite internet service. Headquartered in Miami Beach, FL, Rapid Satellite offers easy web-based ordering as well as a 24-hour call center to handle customer questions and phone orders.
Rapid Satellite offers a wide variety of DIRECTV and DIRECWAY packages to customers in all 50 states. Rapid Satellite customers can choose single or multi-room installations, satellite receivers with or without TiVo-brand digital video recorders, and optional high definition (HDTV) receiver and satellite dishes.
Rapid Satellite aims to achieve 100% customer satisfaction (by their own calculation they achieved a 96% satisfaction rate over the last year). To achieve this goal they have set the following goals for 2004:
To provide good-quality products at low prices.
To offer service that exceeds customer expectations.
To resolve any problem expeditiously and in a manner that satisfies the customer.
Rapid Satellite at a Glance
Products Sold: DIRECTV satellite TV and DIRECWAY satellite internet
Years in Business: 5
Location: Miami Beach, FL
Area Served: All 50 US States
Click Here to Order DIRECTV Satellite TV or DIRECWAY Satellite Internet from Rapid Satellite
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